Event Management Services
Seamless event delivery, every time
With more than 20 years’ experience, Freshwater helps leading organisations plan and deliver events. Clients, including the British Ports Association (BPA), Unite the Union, NASUWT, Welsh Government, BT Group and Creative Wales, rely on us to make their events seamless, successful and stress-free.
Based in Cardiff and London, our team plans and produces physical, virtual and hybrid events across the UK – from conferences, exhibitions, roadshows and summits to high-profile celebrations with hundreds of guests.
Why choose Freshwater?
You want an event that makes an impact. We give you:
- 20+ years’ proven experience – delivering high-profile events across the UK
- Trusted by ports, trade unions, government bodies and major corporates
- Stress-free delivery – we handle everything, so you don’t have to
- Full-service support – from digital and creative through to marketing and video production, we’re an integrated communications agency that can provide wider marketing support
- Flexibility – whether you need a 50-delegate seminar or a 1,000-person exhibition
Our event management services
We manage every detail of your event so you can focus on your audience:
- Event strategy and planning – clear objectives, creative concepts and tailored programmes
- Venue sourcing and logistics – from dockside terminals to city-centre venues, with full technical audits
- Security and compliance – risk registers, permits, health and safety assessments
- Speakers and content – sourcing high-profile experts, managing contracts and briefings
- AV and staging – lighting, sound, hybrid streaming and interactive tech
- Delegate management – invitations, registration and smooth check-in on the day
- On-the-day coordination – our team onsite to manage vendors, speakers and contingencies
- Post-event evaluation – feedback, metrics and ROI reporting for next time
Frequently asked questions
Can you manage events in live port or terminal areas?
Yes. We liaise directly with port authorities, security and operations teams to ensure safe, compliant delivery.
Do you handle both small and large-scale events?
Absolutely. From leadership forums to multi-day exhibitions with thousands of delegates, we scale to your needs.
Can you deliver virtual and hybrid events?
Yes. We provide streaming, interactive Q&A and on-demand content for global reach.
Can you deliver wider marketing services?
We sure can. Freshwater is a full-service communications and marketing agency and we deliver a host of wider services including digital, creative, marketing, PR, video production, media training and crisis communications.
Ready to plan your event?
Our specialists are here to take the stress away and deliver an event you’ll be proud of. See how we can Make it Matter for you – strategically, creatively and with enthusiasm and expertise.
London: 0207 067 1595 | Cardiff: 029 20 30 40 50
hello@freshwater.co.uk
Bringing the Freshwater team onboard was the best decision we made.
Mike Sellers, Director of Portsmouth International Port and Chair of the BPA
When we first talked about you organising the event I had every confidence you would do a good job. What I didn’t realise is that you would do a fantastic job! The dedication you put in to make the event so well received was amazing. I can’t thank you enough. What a great few days and which has ended as a memorable event!
Martyn Boyers, Chief Executive of Grimsby Fish Dock Enterprises Ltd
Everyone felt it was well organised and a credit to the Freshwater team for pulling off the event. I personally have found you all very professional and organised. It’s been a joy to work with you all, knowing the event was in capable hands, and it’s been great to sit back and watch! Well done to you all.
Emma Lingard, Corporate Communications Manager (Humber) at Associated British Ports
A massive thank you to all of the team at Freshwater. Working with yourselves is always a pleasure, all of you have a positive can do attitude and you all play a major part in the success of Explore Export Wales.
Explore Export Wales
Freshwater completely understood our vision and brought it to life in such a thoughtful and creative way. The exhibition space became a real highlight of the conference - delegates loved the wellbeing zones, our sessions in the tipi which included yoga and re-energiser sessions and the overall relaxed atmosphere.
Kaylie Hodges, NASUWT – The Teachers’ Union
